Naipo 3D massage chair R50 white, high-end massage chair, heat function
Used by professionals
Professional athletes trust NAIPO
These athletes use NAIPO for recovery.
Marcell Jansen
Former German national football player with 45 international appearances, participant in World and European Championships, later president of Hamburger SV.
Christian Eckerlin
A former professional footballer and now one of Germany's most famous MMA fighters. He stands for discipline, perseverance, and focus.
Marius wolf
German international, under contract with FC Augsburg since 2024. Impresses with dynamism, versatility and tireless commitment.
Freddy Kiwitt
Professional boxer and former WBO European champion in the welterweight division, known for his technically skilled fighting style.
Pay flexibly in installments
Klarna installment purchase: You can pay in installments with Klarna at checkout. To do this, select the payment method at checkout. "Pay with Klarna"Whether installment payments are offered is decided by Klarna's own automatic review — we have no influence on this, therefore it may be rejected in individual cases.
Alternative: Splitit. Splitit divides the amount across your Credit card Splitit offers monthly installments: The total amount is simply reserved on your card and then debited proportionally each month—no new registration or additional credit check required. Important: It works with standard credit cards (Visa, Mastercard) and a sufficient card limit; debit, prepaid, and business cards are not supported. You'll find Splitit at checkout under the payment method. “Credit Card Installations”; you can see the specific monthly amounts directly next to the price (“or … €/month”) and during the ordering process.
Example for this product ( €3,499.00 total):
- 12 payments approx. €291.58
- 6 payments approx. €583.16
Total amount unchanged — Splitit does not charge any additional fees. The final partial amount may vary slightly due to rounding.
Also affordable through our partners:
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Including VAT. Shipping to Germany is free. Assembly service optional
They regularly have attractive offers there. It's worth checking out.
Why NAIPO
- Market leader in Europe · Presence at 20+ locations Featured in Forbes & Business Insider
- Award-winning design Red Dot, iF Design, Plus X Award
- Fast EU delivery In 3–7 working days
- 14-day satisfaction guarantee Return in original condition (including box)
- Manufacturer: Alsterwell GmbH
- Address: Oberstrasse 134, 20149 Hamburg, Germany
- Email: service@naipo.de
Warning and safety information can be found in the enclosed operating instructions and in the "Manufacturer's Information & Warnings" section in the footer.
Why choose NAIPO®?
NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Our Vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
How to reach our customer service: service@naipo.de
Telephone number: +49 (0) 40 57199390 /
49 + (0) 40 88369018
NAIPO is a brand of Alsterwell GmbH
VAT ID No.: DE354576441 registered in the commercial register of the Hamburg District Court
commercial register number HRB 175774
Shipping and Returns
Any Questions? We're here to help! Just contact us at service@naipo.de or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
🌱 Incl. climate protection contribution
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
Enter a preferred location below to try out NAIPO massage chairs. Even if not every model is available everywhere, each chair shows you the special quality of our brand that sets us apart from others. We recommend booking by phone for each location.
Select options
Pay flexibly in installments
Klarna installment purchase: You can pay in installments with Klarna at checkout. To do this, select the payment method at checkout. "Pay with Klarna"Whether installment payments are offered is decided by Klarna's own automatic review — we have no influence on this, therefore it may be rejected in individual cases.
Alternative: Splitit. Splitit divides the amount across your Credit card Splitit offers monthly installments: The total amount is simply reserved on your card and then debited proportionally each month—no new registration or additional credit check required. Important: It works with standard credit cards (Visa, Mastercard) and a sufficient card limit; debit, prepaid, and business cards are not supported. You'll find Splitit at checkout under the payment method. “Credit Card Installations”; you can see the specific monthly amounts directly next to the price (“or … €/month”) and during the ordering process.
Example for this product ( €3,499.00 total):
- 12 payments approx. €291.58
- 6 payments approx. €583.16
Total amount unchanged — Splitit does not charge any additional fees. The final partial amount may vary slightly due to rounding.
Also affordable through our partners:
Advertisement · Affiliate links
Including VAT. Shipping to Germany is free. Assembly service optional
Featured in
Specifications: Space-saving sliding system. Dimensions 157*82*126cm in upright position and 186*82*88cm in reclined position. Net weight: 106 kg.
Nominal frequency: 50/60Hz︱Energy consumption: 120W︱nominal voltage: 220-240V︱Total number of air cushions: 34︱Size: 157*82*126cm (standing position), 186*82*88cm (Lying position) ︱Inner shoulder width: 62cm︱Seat width: 51cm︱Gross / net weight: 120 / 106 kg
Shipping information for massage chairs
* This massage chair needs to be assembled. You can assemble the chair using the instruction manual or contact us for the assembly video.
* At least two adults are required to carry the boxes.
Important notes
* If the address has a time limit for a large truck, please indicate this during the call.
* Delivery to a post office is not supported. Delivery is not possible on weekends and public holidays.
* If the product cannot be successfully delivered due to the customer, the customer will be responsible for freight charges and the possible 15% - 35% restocking fees.
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
NAIPO is the highest-rated brand of massage chairs in Europe () on Google and Trustpilot. Real feedback shows what quality means.
ExperienceFAQs (14)
Ask a question
The size specifications are intentionally conservative guidelines: Within the indicated ranges, the fit is optimal — and even people over 190 cm tall sit comfortably and without problems in most NAIPO models. If you want to be absolutely sure, test the fit yourself by sitting in the NAIPO showroom in Hamburg or in a nearby relaxation lounge. All locations at a glance.
Yes — and trying out NAIPO's seating is an experience: The main Hamburg locations are Retail 2.0 stores instead of classic showrooms — with private spaces, select beverages, and a relaxed atmosphere, directly on the Alster (Ballindamm) and in HafenCity, just minutes from the Elbphilharmonie. A hidden gem that can be perfectly combined with a visit to Hamburg. In addition, there are NAIPO Relax Lounges and Testing Points at over 40 locations in Germany — all addresses in the Store Locator.
Regular massages can help loosen tension, stimulate blood circulation, and reduce stress—many customers use their massage chair specifically to relax after long workdays. However, a massage chair is not a substitute for medical treatment: In case of acute discomfort or health concerns, please seek medical advice beforehand.
NAIPO is one of Europe's leading massage chair brands: developed in Hamburg, with its own software (NAIPO OS), proprietary patents, and state-of-the-art robotic massage technology — awarded the Plus X Award 2025 as "Best Brand of the Year," the German Brand Award 2026 (Innovation and Brand Creation categories), the iF Design Award 2020, the Red Dot Award 2021 (oFlexiS massage device), and boasting the most positive reviews of any massage chair brand in Europe. While premium Japanese manufacturers build excellent chairs in the upper price segment, NAIPO offers advanced massage technology at significantly lower prices — and with over 40 test locations, more opportunities to try out the chairs than any other massage chair brand in Europe.
Shipping of massage chairs within Germany is generally free of charge – via Kühne+Nagel and also with NAIPO's own logistics. For assembly and after-sales service, we offer a dedicated technical service: If something breaks, NAIPO technicians will take care of it directly – a key difference compared to marketplace or import providers without their own service. Installment payments are available through Klarna and Splitit; the terms and conditions are displayed at checkout or by the payment provider. The team can answer any questions at service@naipo.de.
The most important factors are the available space (be sure to factor in your lying position), the massage technique and program selection, the fit for your body size—and a personal test sit before purchasing. All technical details can be found in the product description; if you have any further questions, the NAIPO team can be reached at service@naipo.de.
NAIPO is a majority-owned German technology company specializing in massage chairs and massage devices. Development, team, and showroom are located in Hamburg — and the products can be experienced live in NAIPO Relax Lounges throughout Germany.
Many NAIPO models are regularly available as tested, refurbished devices—a sustainable alternative to new ones. Current availability is shown on the respective product page in the shop; the service team is also happy to provide information at service@naipo.de.
Significantly less than many people think: During a massage, modern models typically consume between 100 and 200 watts, and only a few watts in standby mode. With 30 minutes of daily use, this is roughly equivalent to the energy consumption of a television—a few euros per month.
Modern NAIPO recliners operate quietly — watching television or having conversations is easily possible at the same time. The only audible sounds are the massage rollers and the inflation of the air chambers, comparable to a quiet fan.
You can find the exact dimensions (including the dimensions in the lying position) at the top of this product page. The narrowest doorway along the delivery route is important. Our NAIPO logistics team will deliver to your room upon request and assemble it professionally. More about delivery & assembly.
Wipe regularly with a soft, slightly damp cloth; use a mild cleaner for stubborn areas. Avoid harsh chemicals, alcohol, and prolonged direct sunlight—then the cover will remain beautiful for many years.
If you have a pacemaker, are pregnant, have an acute injury, or are suffering from a serious illness, please seek medical advice before use. All safety instructions can be found at the bottom of this page — a massage chair is not a substitute for medical treatment.
Yes — in the NAIPO showroom in Hamburg's HafenCity and at many partner locations in the DACH region. View all locations and simply drop by or book an appointment.
Marcell Jansen is a former German national football player, played 45 international matches, participated in World and European Championships and was also president of Hamburger SV.
Marius Wolf is a German professional footballer, multiple DFB Cup winner, former player of Borussia Dortmund and member of the DFB national team.
Freddy Kiwitt is a professional boxer and former WBO European Welterweight Champion. He is known for his technically skilled fighting style and international experience in the ring.
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Why NAIPO?
Trust is everything in a purchase like this. Here you can see transparently how NAIPO is rated on independent platforms and what stands behind the brand.
- Try out seating at over 40 locations
- In-house technicians for assembly & repair
- NAIPO's own logistics & Kühne+Nagel
- Plus X Award 2025 “Best Brand of the Year”
- German Brand Award 2026 (Innovation, Brand Creation)
All ratings are from external review platforms — the links lead directly to the respective source. The verification of the ratings' authenticity is the responsibility of the respective platform. Last updated: July 2026