NAIPO® Premium massage chair with heat function, zero gravity lying function, shiatsu, 3D surround sound, full body massage, body scan, ambient light

SKU: MGC-A350BR

€2,489.00 EUR

This item is almost sold out.

View on Amazon
Ask a question
✔︎ NAIPO® is a market-leading brand with 20+ locations in Europe and known from Forbes and Business Insider.
✔︎ Fast delivery in 3-7 days across Europe. Installation service optional.
✔︎ SATISFACTION GUARANTEE: 30-day return policy. Please keep the original box for this period.
✔︎ Top service: Advice from specialist staff and repair service in the event of problems.
🌱 NAIPO® compensates CO2 emissions with the climate certificate: "Blue Planet Certificate".

Enter a desired location below to try out NAIPO massage chairs. Even if not every model is available everywhere, every chair shows you the special quality of our brand that sets us apart from others.

Any Questions? We're here to help! Just contact us at support@mustbuy.eu or call us on +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).

Your shipping costs and delivery times:

Payment options at NAIPO:

We offer you various convenient payment options so that you can complete your order easily:

  • Bank transfer in advance (advance payment)
  • Credit card (VISA / Maestro / Mastercard / Amex)
  • PayPal
  • Google Pay
  • PayPal Express
  • Klarna (Instalment purchase, immediate payment, purchase on account)
  • iDeal
  • SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"

Shipping costs and delivery times for massage chairs:

📍 Germany:

  • Standard curbside delivery (4-7 days delivery time) = Free
  • Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
    *The final price for premium shipping is calculated at checkout and depends on the model and delivery location.

📍 Switzerland:

  • Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
    *The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.

📍 Belgium, Luxembourg, Netherlands:

  • Standard curbside delivery (4-15 days delivery time): €99 - €199*
  • Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
    *The final delivery price is calculated at checkout and depends on the model and delivery location.

📍 EU countries:

  • Standard curbside delivery (4-15 days delivery time): €99 - €299*
    *The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.


For small massage devices

📍 Germany

  • Standard Delivery
  • Cost: Free
  • Delivery time: 2-5 days

📍 EU countries

  • Costs: from €6.99
  • Delivery time: 3-7 days

For "FRIENDS OF NAIPO" products

📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden

  • Cost: € 7.99
  • Delivery time: 3-7 days

Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!

  • Model name: Model P (A350)
  • Rated frequency: 50 / 60 Hz
  • Power consumption: 120 W
  • Nominal voltage: 220 240-V
  • Total number of air cushions: 24
  • Size: 150*76*113cm (standing position), 174*76*71cm (lying position)
  • Inner shoulder width: 55cm
  • seat width: 50cm
  • Gross/Net weight: 108/88 kg
  • Max. body weight: 120kg
  • Height: 160 to 195 cm

Depending on stock levels, we also offer refurbished NAIPO® armchairs.

These variants have been serviced by our specialist staff, thoroughly tested and are fully functional.

Very good 90%: This variant is almost like new.
Good 60%:This variant may have a scratch.

As a rule, NAIPO products such as massage devices and massage chairs do not require any maintenance, and there are generally few complaints due to product damage. 

However, errors can still occur in rare cases.

That's why we bid NAIPO® PROTECT  a convenient, optional extended warranty with comprehensive service for selected products. 

Guarantee massage chair

In addition to the statutory 2-year warranty on all new products and 1-year warranty on used or refurbished products, we offer the opportunity to purchase an extended warranty for selected products. 

We expressly point out that this does not limit your warranty rights.



What does the extended warranty include? 

  1. Information about the guarantor: Mustbuy Ltd
  2. Duration of the guarantee: The extended warranty begins after the statutory warranty period of two years has expired. You have the option to set the length of the extended warranty to one, two or three years, either during the purchase process or within 30 days of purchase.
  3. The extended warranty applies to customers residing in Germany, Austria and Switzerland.
  4. An extended warranty is not offered for all products. If in doubt, ask our customer service beforehand: support@mustbuy.eu
  5. Content of the guarantee: The extended warranty covers repairs and replacement parts that become necessary due to defects in materials or workmanship.
  6. Procedure you must follow as a buyer: We generally expect you to send us videos and pictures of the defect in advance. We would also like a detailed description of the defect. (support@mustbuy.eu)
  7. The extended warranty is optional and does not limit your warranty rights.
  8. You can choose between one, two or three years. 
  9. The purchase of 1x extended warranty (1,2 or 3 years) is only valid for one product. Example: You purchase 1x product A and 1x product B. However, you only book an extended 1x warranty. You can now choose whether this extension should apply to product A or product B. If you want to provide both products with an extended guarantee, then you must purchase 2x extended guarantees.

 

What is replaced?

The following can be granted: repair of the device in the event of repairable damage or replacement of the device;  

Can I purchase the extendable warranty after purchasing the product?

We recommend purchasing the extended warranty during the purchase of the desired product. 

However, the extended warranty can be purchased within 30 days of product purchase.

The extended warranty CANNOT be purchased after 30 days. 

For customers who have not purchased the extended warranty either during the purchase process of the product or within 30 days afterwards, the statutory warranty of 2 years still applies.

What is not covered?

  1. Damage covered by the statutory warranty, guarantee or liability of the manufacturer, dealer or a third party;
  2. Deliberately causing damage;
  3. Damage caused by a sudden, unavoidable or unforeseeable external influence (e.g. fire);
  4. Knowingly false or fraudulent claim reporting;
  5. Damage caused by improper installation, improper repair/intervention by unauthorized third parties;
  6. Damage due to natural wear and tear and wear and tear parts and consumables such as batteries;


Are there any coverage restrictions?


! The insurance benefit per claim is in any case on the
Limited purchase price.
! An exchange or replacement by voucher is once per
insured device possible.

How can I purchase the extended warranty retrospectively?

Please contact support@mustbuy.eu for this


I didn't have to use the extended warranty, can I get a refund?


A refund of the extended guarantee is generally not possible.

However, a refund will of course be granted if you return the product within the 30-day right of return.

 

What if a problem occurs after the 2-year statutory warranty and I haven't purchased an extended warranty?


Of course, we also offer you services such as repairs.

You will be charged for this and will depend on the defect in your product.


Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items. 

We cannot offer a service for such items.

For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):

  • Please note that currently only NAIPO® massage chair to be sold on amazon. Pay attention to the seller "MUSTBUY" or our second brand "ASPRIA".
    You may find attractive financing options on Amazon! 
    Use the links below to view the massage chairs on amazon: 
    amazon.de 
    amazon.fr
    amazon.it
    amazon.es
    amazon.co.uk

    Original massage devices from NAIPO® will not distributed on amazon!

 

otto.de
mediamarkt
cdiscount.fr
kaufland.de
stroeh.de
cw-mobile.de
The Nail Fairy
hkortho.shop
staedtler-mediamarketing.de
profitec-gmbh.de
bright way
bioproduct
amacom
furniture store coburg / furniture hofmann
farm
ih-interior studio
fe service
Intersport
private bosses
massage chair shop
AS physio team
vanBlue
vund
massage chair world
urbanbird
home friend24
galaxus
Niko Finance Holding

NAIPO armchair model P (A350)

Experience the future of relaxation.

NAIPO is known from

Critically praised

Multiple awards.

As part of the Pasithea Series, the Model P (A350) was honored by the Plus X Awards jury in the categories "High Quality", "Design", "Ease of Use" and "Ergonomics".

In addition, the model was "Comparison Winner" at Comparison.org and "Winner" at Massage-Experte.de

Please note: You need a smartphone for this function.

Does it fit? Watch in space now.

Relaxation according to your individual ideas

Revolutionary relaxation: A full-body massage like from a masseur with heat function.

Enjoy a full-body massage like that of a masseur - with an optimized heat function.

The unique capsule shape of the NAIPO massage chair offers a completely relaxing experience from head to toe by combining professional massage techniques such as shiatsu, kneading, tapping, tapping kneading and air pressure and implementing them almost silently.

Thanks to the advanced curve guidance technology, the backrest frame adapts perfectly to the curvature of the human back and thus enables individual and ergonomic relaxation.

12 automatic programs, manual massage and much more

Versatile relaxation: Automatic and manual massage programs.

The NAIPO massage chair offers a wide range of massage methods that include both automatic and manual programs.

The 12 automatic massage programs include

  1. comfort massage,
  2. relaxation massage,
  3. stretching massage,
  4. shoulder and neck massage,
  5. back and waist massage,
  6. Full body massage,
  7. spine care,
  8. fatigue relief,
  9. meridian massage,
  10. hip and thigh massage,
  11. sweet dreams and
  12. complete air pressure massage.

For an even more personal massage experience, you can make manual settings according to your needs.

These allow you to set the massage area (full body, partial or fixed point), select the massage roller speed from five levels and adjust the position of the massage rollers up or down during fixed point and partial area massage.

You can also set the width of the massage rollers to wide, medium or narrow during the tapping and impact massage.

In addition, the NAIPO massage chair has 3 air pressure massage intensities (strong/medium/weak) for arms, hips and legs, foot roller massage, 11 adjustable shoulder points, 2 weightlessness positions, 3 foot roller intensities, 3 massage roller widths, 5 speed levels and 3 adjustable roller movements (total/upper body/fixed) as well as 6 automatic time functions.

A reclining function like no other

A feeling like in space thanks to the 1-click weightlessness function.

The weightlessness function was originally developed by NASA to relieve the spine.

2 weightlessness positions were integrated into this model.

The massage splint follows the curvature of your spine, while the massage rollers reach every muscle group and your body assumes a "weightless" position like in space.

Easiest control

Relaxation at the push of a button.

From pleasant relaxation to a full-body deep massage, the massage chair offers you everything you need.

An easily accessible control panel is housed in the left armrest, while the multifunctional remote control with LCD display is conveniently placed in the right armrest.

BONUS worth €100

The best intensity adjustment.

The latest generation of the Model Ps A350 includes a bonus three-layer intensity pad.

Depending on the choice of colour, an intensity pad in the corresponding color is supplied.

Massagesessel Intensität

Bodyscan technology

Personalized recovery.

Experience tailor-made relaxation with the NAIPO massage chair and its advanced body scan function.

This innovative technology automatically detects the position of your shoulders and precisely adjusts the massage to the contours of your body.

This ensures that every area is treated optimally and you can enjoy a holistic, personalized massage experience.

Immerse yourself in a new dimension of relaxation that is perfectly tailored to you and your needs.

Built-in 3D surround sound

Combines relaxation with incomparable sound.

Experience ultimate relaxation for body and mind in the NAIPO armchair Model P (A350).

Enjoy your favorite music or audiobooks from any device while immersing yourself in a world of sound and relaxation.

With integrated Bluetooth speakers and 3D surround sound you will experience an incomparable relaxation experience.

Our recommendation: Experience the ultimate massage experience, accompanied by sounds specially created for your relaxation from the NAIPO Studio.

Practical extras

Selection buttons, USB port and practical shelf.

In addition to controlling with the remote control, you can also conveniently use the quick selection buttons.

Connect your devices via USB or Bluetooth and place your smartphone in the practical tray.

The lying position only requires a distance of 5 cm to the nearest wall

Minimum space, maximum comfort

The NAIPO massage chair impresses with its intelligent and space-saving design, which is perfect for any living space.

This model only needs 5 cm distance to the wall when it changes into the lying position.

Thanks to the innovative slide rail technology, the armchair creates a seamless and compact integration into your home without sacrificing valuable space. So you can relax and at the same time preserve your living ambience by integrating the NAIPO massage chair into the room of your choice.

Award Winning Design

Modern design meets comfort.

Discover the stylish design that is suitable for any room environment.

The subtle gray exterior color harmonises wonderfully with the earthy brown tint of the interior leather look.

A detachable headrest, refined with diamond embroidery, rounds off the exclusive appearance.

Experience the cool, atmospheric mood lights on both sides of the armchair and enjoy the simple but luxurious flair.

Quality that promises years of relaxation

Long lasting relaxation.

NAIPO massage chairs not only stand for unique design and ultimate comfort, but also for exceptional durability.

Every detail and component has been carefully selected and checked for strength and quality to ensure that you will enjoy your armchair for years to come.

The high-quality workmanship and durable materials ensure a consistent and reliable relaxation experience.

So you can trust that your NAIPO massage chair will continue to provide countless relaxing moments in the future.

Suitable from 150cm - 195cm, up to 120kg load

Made for all body types.

The Model P is ideal for most body types and sizes.

The leg element offers a 45° angle adjustment to any desired position. Maximum extension: 20 cm.

Are you taller than 195cm? Even then, the model may be suitable for you.

We recommend testing the model at a NAIPO location beforehand.

Fully mobile

Effortlessly movable with two smooth-running castors.

Glide the NAIPO armchair seamlessly and effortlessly into the desired position.

Assembly, assembly service, and instructions

Easiest assembly.

All NAIPO armchairs are designed in such a way that they can be set up effortlessly and easily in 10-15 minutes.

The NAIPO armchair can be based on the Manual or assembly videos assemble. 

For German customers there is also a construction service available.

You can book the assembly service during the ordering process.

NAIPO® Audio Experience

Bonus: relaxation for the head.

The ideal extension for every NAIPO® product.

Relaxed sounds and music.

Developed in cooperation with German producers.

Available on all streaming platforms like Spotify® and Apple Music®.

Also available as an exclusive download with high-end quality.

20+ locations in Europe.

Test LIVE nearby.

Play it safe: test your favorite NAIPO armchair before you buy it.

View nearby locations
massagesessel-testen

Recently viewed

Customer questions and answers

Ask a question
  • how many watts does the device have?

    The energy consumption is 120W.

  • What about the guarantee for the armchair?

    The guarantee period is 2 years

  • Is the backrest adjustable? is a body scan function available?

    The backrest can be adjusted to any position. There is also a body scan function.

  • Je n'arrives pas à savoir si le rail de massage descend bien jusqu'aux haut des jambes ?

    Bonjour, le rail de massage descend bien jusqu'aux haut des jambes. cordial element

  • Is it possible to buy in installments?

    Hello! We offer installment purchase with Klarna and SplitIt. The installment purchase with Splitit is interest-free, you need a credit card. (as of February 2.02.2023nd, XNUMX)

  • Is the fabric leather?

    Dear customer,

    Thank you for your request. The fabric is made of high quality faux leather.

    Sincerely yours,

    Must buy support

  • La function scan est elle couplée au program automatique

    Yes

  • Hello, is the cover made of real leather or imitation leather?

    Hello dear customer ,
     
    The cover is made of imitation leather.

  • Hello, the Naipo A350 also has a heating function and a reclining function. Many thanks for the feedback. Best regards, Edwin Dopfer

    Hello Mr. Dopfler,  

    No, the massage chair does not have a heating function. The armchair has a warming function in the hip area. You can do that with the remote control.

    Yours sincerely,

     Your mustbuy support team

  • Up to what height can the armchair be used without restriction?

    Hello Matthias ,

     The massage chair is suitable for heights of 150cm - 190cm.

    Yours sincerely,
    Your mustbuy support team

  • Up to how many kilograms usable?

    Hello dear customer,

    The maximum carrying weight is up to 120 kg for the massage chair.

      Yours sincerely,

       Your mustbuy support team


  • How to pay on account?

    Hello Mr Sitter,


    You can pay the bill with Visa, Master, Klara, Paypal. You can find more payments on our website NAPIO.de at the bottom on the right-hand side,
     

    Yours sincerely,

    Your mustbuy support team

  • What is the smallest height for the massage to be effective

    The armchair is suitable for body heights of 1,50m to 1,95m.

  • do you ship to USA

    No, we are only selling in Europe.

  • does the chair have wheels in the back? to make him crazy too.

    The armchair has wheels at the bottom at the back. 2 people are required to move the massage chair.

  • Up to what height is the armchair suitable?

    The massage chair is suitable up to a height of 190 cm.

  • Dear Sir or Madam, We live in Austria near Vienna. How is it possible to get a massage chair delivered? We chose a Naipo A 350 in brown. Thank you for your reply. Warm greetings from the Balic family

    Yes, delivery costs €79, but only up to the curb.

  • How loud is the massage chair? I tested several in the furniture store and some were too loud for me.

    The armchair is rather quiet compared to other models

  • You can also sit in the armchair like this, i.e. when the massage function is not working. Just as a comfortable TV chair? Or is he really uncomfortable then?

    Of course, you can also use the armchair as a comfortable armchair without the massage function.

  • How close to the wall can the 350 be set up?

    The MGC-A350 should be set up at least 40cm away from a wall at the front and back if you want to use the different reclining positions without restriction. The minimum distance to the side is 5cm.

  • Can you change the color? For example in all black or not?

    The MGC-A350 is also available in black. Please note that once the order has been placed, it is unfortunately no longer possible to change order details.

  • Do you also deliver the armchair to Austria?

    We deliver our articles to all member states of the EU and to England.

  • What does "this massage chair needs assembly" mean? What skills, tools, experience, etc. do you need for this?

    Most of the armchair is delivered already assembled. The last steps can be completed in under 10 minutes using our assembly videos on YouTube. No previous knowledge or specialist knowledge is required.

  • How heavy is the armchair?

    The armchair has an unpacked weight of 88kg and weighs 108kg in the box.

  • Is it possible to order from you on account? I would have no other option because I am buying the armchair for a client and our accounting department does not allow it any other way.

    You can find available payment methods on the offer page. Including, for example, an invoice with Klarna.

  • Does the chair have a weight limit? Are over 150kg allowed?

    The massage chair A-350 may only be loaded up to 150 kg.

  • What is the maximum height of the Naipo A350 armchair? Thanks very much

    The massage chair is officially suitable for body sizes 150cm - 190cm.

    But there are also customers who are taller and who like the model. 

    The limiting factor is particularly the foot part. 

    For taller people we recommend the Model P (A350) without footrest.

    Basically, we recommend testing NAIPO armchairs beforehand if possible - it is a very individual matter when it comes to how you feel.

    With 25+ test locations in Germany, we offer by far the most testing options in the whole of Germany, but also Europe as a whole. 

     

  • Is it possible to pay in installments? For example, € 1999 € 200 per month

    From April 19.04.2021, XNUMX, it is now also possible to purchase in installments. If you are interested in purchase in installments, please send us a short message with your name, delivery address, phone number, SKU and quantity to m.seelos@mustbuy.eu

  • Does the chair have a body scan function? Or do the height settings have to be made manually?

    The device has a body scan function. You can also make manual adjustments yourself using the remote control. 

  • Hello, is there any place to test the armchairs? Living in the Ostallgäu. Kind regards

    You can test Naipo items at the following locations: Click here

  • Is it possible to control the naipo chair with a mobile phone?

    The Model P A350 massage chair allows for a Bluetooth connection, which allows music and other audio content to be played.

  • Up to how many kilos of body weight is the Shiatsu 3D Premium massage chair designed?

    The maximum carrying weight is up to 120kg.

  • How do I connect my a350 armchair to the iPhone via bluetooth? Best regards,

    To connect your phone to the massage chair, go to Settings and select Bluetooth. There, search for the massage chair under the name MGC-A350BR or IMCM-B7C3 on other networks and click Connect.

    VG

  • Hello dear Naipo team, I would really like to buy an MGC-A350B without a footrest, including delivery and assembly. The planned location is our hobby cellar, but unfortunately the stairs there are not the required 100cm wide all around but are unfortunately only about 85cm wide at the narrowest point - otherwise the 100cm is fine. Is there anything that can be done or is there no chance if the 100cm cannot be achieved consistently? Very dear thanks

    User
    you
    optimize this product answer: Hello, 2024 partner locations are actually planned for Switzerland in 2. However, if you would like to test the massage chair as soon as possible, we recommend - despite the distance - a visit to us in Hamburg. Theoretically, this can be ideally combined with a stay in the unique NAIPO Relax Lounge. You can also combine your stay with a city trip, as the Elbphilharmonie and many other Hamburg landmarks are all within walking distance. In fact, many customers from abroad take advantage of exactly this combination and come to visit us in Hamburg. 
     
    Chat GPT
    Chat GPT

    Hallo,

    We are very pleased to be able to inform you that two partner locations are actually planned in Switzerland for 2024. However, if you are interested in trying out our massage chair earlier, we recommend that you consider a visit to our Hamburg location, despite the distance.

    Such a visit offers the unique opportunity to experience our NAIPO Relax Lounge. This experience can be easily combined with a city trip to Hamburg. In the immediate vicinity you will find numerous attractions such as the Elbphilharmonie, which can be easily reached on foot. In fact, many of our international customers take this opportunity to visit us in Hamburg to both test our products and explore the city.

    We look forward to welcoming you soon and are convinced that a visit to Hamburg will be an unforgettable experience.

     
    User
    you
    Hello, thank you very much for your interest. Unfortunately, after consulting with our in-house logistics team, we discovered that these special requirements do not enable correct delivery. Ideally, you have a separate entrance available. 
     
    Chat GPT
    Chat GPT

    Hallo,

    Thank you for your inquiry and your interest in our product.

    After thorough examination and consultation with our logistics team, we unfortunately have to inform you that the special requirements you requested cannot guarantee correct and smooth delivery of our product.

    However, we would like to point out that smooth delivery is possible if a separate entrance is available. If this is the case, we would appreciate if you could let us know so we can plan the best steps for a successful delivery.

    If you have any further questions or are unclear, we are of course available to you. We regret the inconvenience and hope to find a suitable solution to your concerns.

    In this special case, please contact: support@mustbuy.eu or by phone 040 57199390

  • Hello Naipo team, it depends on the massage chair. Sometimes there are 3 options: Nue 90%: Very good 60%: Good What do you mean by that? This point is unclear, for example: how long has it been used (I mean both options)? What is the condition in detail?

    Hallo, 

    Depending on stock, we also offer refurbished NAIPO armchairs.

    These variants have been serviced by our specialist staff, thoroughly tested and are fully functional.

    Both variants are no longer in their original packaging.

    Very good 90%: This variant is almost like new.

    This means that customers purchased the massage chair within our 30-day right of withdrawal and immediately requested a return. The armchair is completely functional and has no scratches.


    Good 60%: This variant may have a scratch.

    This means that customers have purchased the massage chair within our 30-day cancellation policy and have also requested a return. 

    Unfortunately, the massage chair suffered a scratch during the return. This may have happened during collection. For example, the chair hit a wall. 

    Nevertheless, the scratches on this variant are only visible upon closer inspection. The function is not affected. 

  • Does this chair also include a coin slot?

    Dear customer,

    Unfortunately, the A350 model does not have a coin slot function. We currently only have the coin system in the following model. Thank you.

    https://www.naipo.de/products/massagesessel-mgc-m15

    Thank you very much

  • Is an assembly service possible?

    Hallo, 

    As of September 2023:

    Yes! In Hamburg and +200km the assembly service is included. 

     

    All other locations will follow soon.

     

    BG

  • Can the material be wiped disinfected?

    Dear Customer, 

    Thank you very much for your interest in our products. 

    Cleaning:

    • Make sure the chair is turned off and unplug the power cord from the outlet before cleaning

    • Please use a dry cloth to wipe surfaces and to clean the operating buttons of the chair.

    • Heavily soiled surfaces should be cleaned with a damp cloth.

    • For stains, use stain remover and then a dry cloth.


    With kind regards,
    Your Naipo customer service

  • Is delivery also possible on Saturdays? Best regards

    Dear Customer,

    Thank you for your interest in our products. In principle, it is possible after consultation with one of our forwarding services. Contact will be made after purchase.

    With kind regards,
    Your Naipo customer service

  • Where can I try the armchair and can I lower the headboard than the footboard?

    Dear Customer, 

    Thank you very much for your interest in our products. Here is the link to our location partner:  https://www.naipo.de/pages/store-locator . Unfortunately, it is not possible to incline the headboard lower than the footboard.

    With kind regards,
    Your Naipo customer service

  • Is it possible to make a reservation for a 60% armchair?

    Hello, a reservation is generally not offered for refurbished models, as these are always checked thoroughly and take different amounts of time. 

    But you can request an offer by sending this email: pr@mustbuy.eu

    Otherwise, we recommend the installment payment option through our partner Splitit.

  • How is possible installment buy buy massage chair?

    Hallo, 

    either with Klarna or Splitit. Both options are displayed in the order history.

  • Good day. Can the neck area also be massaged?

    Hello, the massage chair offers a full body massage.

  • Hi! Can switch to Russian in the settings? Thanks!

    Hello, unfortunately this is not possible.

  • Unfortunately, the specified installation size deviates from the description and drawing by 20 cm, which is correct 130 cm or 150 cm in length?

    Dear Ladies and Gentlemen, 

    The dimensions of the A350 massage chair are:
    Size (standing position): 150*76*113 cm
    Size (lying position) : 174*76*71 cm

    With kind regards,
    Your Naipo team

  • La web anuncia un price offer de 1799€ para sillín masaje a350 pero al seleccionar asiento sale el price de 2489. Como se aplica el price reduced

    Hello, esta offer es valida para una VARIANT del sillón de masaje. Select the variant attached on the page of the product. 

    Sincerely, 
    Eberst

  • Are there showrooms or furniture stores where I can try out the armchair?

    You can find our showrooms nationwide here: 
    https://www.naipo.de/collections/showrooms

    and there you can try our massage chairs.

  • How likely is it that after five or ten years of daily use, for example, something breaks and needs to be repaired? Do you have to have the chair delivered for repairs or does a technician come by? How much does a repair cost on average? Thanks

    Dear customer,

    Thank you for your request. Unfortunately, we do not have exact statistics at the moment. However, experience has shown that the percentage is extraordinarily low. A defect or damage within 5-10 years is therefore unlikely.

    However, if your device is defective or damaged, please contact our customer service. We will first try to solve the problem in consultation with the manufacturer. If necessary, we can arrange collection and return the affected item to one of our warehouses for repair.

    Repairs are free of charge within your warranty period. Outside of your warranty period, the costs depend on the type and nature of the defect or damage that has occurred.

    Sincerely yours,

    Must buy support

  • Can you try it somewhere? In a shopping center for example

    Yes, you can test Naipo massage chairs at various locations in Germany. Use this link: https://www.naipo.de/pages/store-locator

  • Bonjour Serait-il possible de payer en plusieurs fois

    Dear customer,

    unfortunately the payment method "Installment purchase for massage chairs with Easycredit" is no longer available.

    Best Regards,

    Must buy support

  • Bonjour, Est-ce qu'il est possible m'envoyer un devis s'il vous plaît ? Also, is it an EHPAD public, is it possible to pay by administrative mandate and not directly on the site? Je vous remercie. Bien cordialement Vincent Werbrouck

    Dear customer,

    please direct business inquires to m.seelos@mustbuy.eu

    Best Regards,

    Must buy support

  • Ciao, vorrei prendere la poltrona Ma si potrebbe fare un finanziario?

    Dear customer,

    Unfortunately this payment method is currently not supported.

    Best Regards,

    Must buy support

  • Could you let me know the material of this massage chair? And do you ship to Switzerland?

    Dear customer,

    the product is comprised of high quality synthetic leather. We also ship to Switzerland. You can see all relevant shipping information on the offer page.

    Best Regards,

    Must buy support

*Sources of the awards: Massage-Experte.com "Sieger", 96/10, retrieved: January 2021, more info: www.massage-experte.com/Test/naipo-a350-massagesessel-1/ Plus X Award, 2021, Pasithea Series, Awarded for "High Quality, Design, Ease of Use, Ergonomics, More Info: https://plusxaward.de/portfolio/naipo-pasithea-series/