NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Our mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
How to reach our customer service: service@naipo.de
Telephone number: +49 (0) 40 57199390 /
49 + (0) 40 88369018
NAIPO is a brand of Alsterwell GmbH
VAT ID No.: DE354576441 registered in the commercial register of the Hamburg District Court
commercial register number HRB 175774
Any Questions? We're here to help! Just contact us at service@naipo.de or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items.
We cannot offer a service for such items.
For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):
- Please note that currently only NAIPO® massage chair sold on Amazon. Look for the seller "Alsterwell GmbH" or our second brand "ASPRIA".
You may find attractive financing options on Amazon!
Use the links below to view the massage chairs on amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original massage devices from NAIPO® will not distributed on amazon!
otto.de |
mediamarkt |
cdiscount.fr |
kaufland.de |
stroeh.de |
cw-mobile.de |
The Nail Fairy |
hkortho.shop |
staedtler-mediamarketing.de |
profitec-gmbh.de |
bright way |
bioproduct |
amacom |
furniture store coburg / furniture hofmann |
farm |
ih-interior studio |
fe service |
Intersport |
private bosses |
massage chair shop |
AS physio team |
vanBlue |
vund |
massage chair world |
urbanbird |
home friend24 |
galaxus |
Niko Finance Holding |
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
More relaxation for you and your friends/family: Refer a person of your choice and you and your friend will receive a 15% discount for each successful referral.
Click here for more information.
Massage chairs excluded. This function is only available in Germany.
Suitable up to size 44.5!
The complete range for relaxed feet - Includes functions such as shiatsu, air compression and kneading. The massage heads are designed so that the massage technique is imitated by real hands
Optional heating function - Round off your foot massage with the optional heat function. At an optimal temperature of approx. 44 ° C, blood circulation can be promoted, among other things
Easy to use & customizable - Activate the foot massager with just one push of a button; With 3 different levels you can adjust your massage individually to your needs. For example, you can set the intensity of the air compression to gentle, medium or intensive
Safe and hygienic - Built-in overheating protection and preprogrammed timer settings (10/15/20 minutes). In addition, the foot cover is washable at a low temperature.
Certified quality - Rohs, UL & CE certified
Suitable for every facility and easy to stow away - The appealing design and the size of the device have been minimized so that it is easy to stow away - without compromising the quality of the massage
Delivery time:
Germany: 1 - 3 days
Other EU countries: 4 - 7 days
NAIPO is known from
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
Recently viewed
20+ exhibitions.
live testing.
Test NAIPO® massage chairs and massage devices at a location near you before you buy.
Show locations near me
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Then apply here as a partner
Customer questions and answers
Ask a question-
Have you stopped making the MGF-F15 or are they only temporarily sold out? Can you tell me when the MGF-F15 will become available again? Thanks!
Hello, This foot massager MGF-F15 is in stock again, you can find it on our website now :)
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How loud is the device in operation? Does it bother you when watching TV?
Hello Ms. Kiemen,
The foot massager is quiet, it doesn't bother you when you watch TV.
Yours sincerely,
Your Mustbuy Support Team -
It says that only up to shoe size 44.5 is suitable but mine is 46 do you have other devices that are also suitable for shoe size 46?
Unfortunately, most of our foot massagers are only suitable for shoe sizes up to 45.
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I bought a MGF-F15 foot massager and the package includes 1 pair of soles. What are the soles used for?
The soles included in the package of your MGF-F15 foot massager are designed to facilitate cleaning and reduce pain for guests who can tolerate less pressure.
The soles help maintain the hygiene of the device as they can be easily removed and cleaned. They also provide additional cushioning, which is particularly pleasant for people who are sensitive to strong pressure. -
Hello, how do you use the buttons? Mechanically? That would probably be good. Or is it a smooth surface like with Renpho products that don't fail after a very short time? How often does the control panel fail? Does it come first in the complaints? regards
Hi
the buttons are operated by finger pressure.
Unfortunately, we do not know the Renpho products and therefore cannot make a comparison.
You have a 2-year guarantee on our products.
With kind regards,
MustBuy customer support