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NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Image: David Eberst, Co-Founder Mustbuy GmbH
(NAIPO is a brand of Mustbuy GmbH)
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Our mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
This is how you can reach our customer service: support@mustbuy.eu
Press inquiries: pr@mustbuy.eu
Telephone number: 040 88369018
NAIPO is a trademark of Mustbuy GmbH
USt-IdNr .: DE 294746007 registered in the commercial register of the district court Hamburg
Commercial register number - Part B of the commercial register - 156091
Any Questions? We're here to help! Just contact us at support@mustbuy.eu or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items.
We cannot offer a service for such items.
For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):
- Please note that currently only NAIPO® massage chair to be sold on amazon. Pay attention to the seller "MUSTBUY" or our second brand "ASPRIA".
You may find attractive financing options on Amazon!
Use the links below to view the massage chairs on amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original massage devices from NAIPO® will not distributed on amazon!
| otto.de |
| mediamarkt |
| cdiscount.fr |
| kaufland.de |
| stroeh.de |
| cw-mobile.de |
| The Nail Fairy |
| hkortho.shop |
| staedtler-mediamarketing.de |
| profitec-gmbh.de |
| bright way |
| bioproduct |
| amacom |
| furniture store coburg / furniture hofmann |
| farm |
| ih-interior studio |
| fe service |
| Intersport |
| private bosses |
| massage chair shop |
| AS physio team |
| vanBlue |
| vund |
| massage chair world |
| urbanbird |
| home friend24 |
| galaxus |
| Niko Finance Holding |
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
More relaxation for you and your friends/family: Refer a person of your choice and you and your friend will receive a 15% discount for each successful referral.
Click here for more information.
Massage chairs excluded. This function is only available in Germany.
The best massage you have ever had: A massage chair with no restrictions on movement thanks to the ultra-flexible "Flex-Line" - The extra long 1210 mm long massage rail offers comprehensive massage coverage for the whole body. The new, patented massage guidance system is more flexible than its predecessor and has different angles of inclination. Comparable massage chairs offer a less flexible one "S" - or "SL" Massage splint
Weightless position "Zero Gravity": The weightless weighing position is inspired by the weightlessness concept of NASA and can relieve stress on your spine. The lying position also allows a higher massage coverage from head to neck, buttocks and toes.
12 auto programs & unlimited customization & ease of use: 8 “touch screen control & alternative quick control console in the armrest. Choose from a variety of massage techniques and programs for a personalized massage experience or enjoy one of the auto programs.
Space-saving sliding system through "Forward motion technology " - Save space and enjoy the lying position, because this model is only 5 cm away from the wall. With this function, the chair automatically moves 28 cm forwards before each massage and changes the inclination of the backrest and footrest.
3D surround sound with bluetooth speakers - A stunning soundscape rounds off your massage. Simply connect your smartphone via Bluetooth.
Charge your smartphone wirelessly, USB connection & storage: Put your jewelry on the practical shelf to enjoy the massage to the fullest. You can also use your devices with or without a power cord with the "Wireless Charging Pad "or the alternative USB port.
High-quality materials and no environmentally harmful alternatives - The inside cabin consists of CX, CXP series of high quality imitation leather, together with 3-layer luxurious head and backrest cushions. As an environmentally conscious company, we have deliberately refrained from using real leather, as this is more harmful to the environment than our replacement - and with the same quality.
Program Overview
12 professionally designed automatic massage programs:
Specifications: Space-saving sliding system. Dimensions 205 * 85 * 125cm in the upright position and 205 * 85 * 83 in the reclined position. Net weight: 169 kg.
Nominal frequency: 50/60Hz︱Energy consumption: 180W︱nominal voltage: 220-240V︱Usage time: 10/20 / 30min︱Total number of air cushions: 38︱Size: 170 * 85 * 125cm (Standing position), 205 * 85 * 83cm (Lying position) ︱Inner shoulder width: 70cm︱Seat width: 55cm︱Gross / net weight: 204 / 169 kg
Shipping information for massage chairs
* This massage chair needs to be assembled. You can assemble the chair using the instruction manual or contact us for the assembly video.
* You will receive 3 boxes (weight of each box: 140 kg, 34 kg, 30 kg). At least two adults are required to carry the boxes.
Notes
* If the address has a time limit for a large truck, please indicate this during the call.
* Delivery to a post office is not supported. Delivery is not possible on weekends and public holidays.
* If the product cannot be successfully delivered due to the customer, the customer will be responsible for freight charges and the possible 15% - 35% restocking fees.
NAIPO is known from
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
Other customers also bought
Recently viewed
20+ exhibitions.
live testing.
Test NAIPO® massage chairs and massage devices at a location near you before you buy.
Show locations near me
Do you know a suitable location that is ideal for NAIPO® armchairs?
Then apply here as a partner
Customer questions and answers
Ask a question-
A question about the MGC-8900: with the smaller models, a noticeable back/spine scan is carried out before the massage operation. Is this also the case with the MGC-8900, or is this realized by the air cushions?
Hello Mr Hart,
A body scan is also carried out on the MGC-8900 massage chair. -
Dear, we would like to buy this massage chair. Could you please tell me, is it possible to view it in a showroom somewhere in Dusseldorf or the surrounding area before buying it? Thanks in advance!
Hello Ms. Zakhrabekova,
on our NAIPO page see the link :https://www.naipo.de/pages/store-locator
The dealers where you can test our massage chairs.Yours sincerely,
Your mustbuy support team -
How tall should a person be at least to experience the massage effectively?
Hello Mr. Riedel,
The massage chair is suitable for people up to 195 cm tall.Yours sincerely,
Your mustbuy support team -
Is delivery to the place of use also possible?
For a surcharge of € 79,00 you can book 2-man handling, whereby the item is delivered free to the place of use. Please note that different delivery times apply to a delivery with 2-man handling than for a standard delivery free curbside.
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Hello, Up to how many kilos of weight can you use the armchair?
The maximum weight of the MGC-8900 is 120kg
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Hello, where can I test this device in the postcode area 71638? Is there a size limit eg. At 2.06cm ?
Under "test live" you can make an appointment to visit one of our showroom locations. In general, most of our armchairs are suitable for a body height of 150cm - 190cm.
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Good day I am interested in the MGC-8900 armchair. However, I live in Switzerland and obviously I can't try the chair anywhere in Switzerland. Do you have any advice or are you opening a showroom in Switzerland soon?
Hallo,
We are very pleased to be able to inform you that two partner locations are actually planned in Switzerland for 2024. However, if you are interested in trying out our massage chair earlier, we recommend that you consider a visit to our Hamburg location, despite the distance.
Such a visit offers the unique opportunity to experience our NAIPO Relax Lounge. This experience can be easily combined with a city trip to Hamburg. In the immediate vicinity you will find numerous attractions such as the Elbphilharmonie, which can be easily reached on foot. In fact, many of our international customers take this opportunity to visit us in Hamburg to both test our products and explore the city.
We look forward to welcoming you soon and are convinced that a visit to Hamburg will be an unforgettable experience.
VG
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Before I buy I need the delivery time for the NAIPO 4D HIGH-END MASSAGE CHAIR, SPACE CAPSULE DESIGN
Hello!
The shipping time is less than 7 days in Germany.
We will be able to contact you after placing your order to arrange a delivery date.
Best Regards
-
bonsoir, est ce que les commands sont en français,et ya t'il moyen d'avoir une reduction pour le model MGC 8900? THANK YOU
Good evening. The language is only in english and chinese. Thank you for your interest in our products.
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Hello, question about the size of the Mgc-8900 massage table. Fits through a 87cm wide door. According to the description, it is 85cm and should fit, but the ideal width of the door is 90cm below
Dear customer,
Thank you for your request. Please refer to the product listing page for recommended movement space requirements. We cannot guarantee that the item will fit through a door that is not sized to meet clearance requirements.
Sincerely yours,
Must buy support