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NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Image: David Eberst, Co-Founder Mustbuy GmbH
(NAIPO is a brand of Mustbuy GmbH)
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Our mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
This is how you can reach our customer service: support@mustbuy.eu
Press inquiries: pr@mustbuy.eu
Telephone number: 040 88369018
NAIPO is a trademark of Mustbuy GmbH
USt-IdNr .: DE 294746007 registered in the commercial register of the district court Hamburg
Commercial register number - Part B of the commercial register - 156091
Any Questions? We're here to help! Just contact us at support@mustbuy.eu or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items.
We cannot offer a service for such items.
For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):
- Please note that currently only NAIPO® massage chair to be sold on amazon. Pay attention to the seller "MUSTBUY" or our second brand "ASPRIA".
You may find attractive financing options on Amazon!
Use the links below to view the massage chairs on amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original massage devices from NAIPO® will not distributed on amazon!
| otto.de |
| mediamarkt |
| cdiscount.fr |
| kaufland.de |
| stroeh.de |
| cw-mobile.de |
| The Nail Fairy |
| hkortho.shop |
| staedtler-mediamarketing.de |
| profitec-gmbh.de |
| bright way |
| bioproduct |
| amacom |
| furniture store coburg / furniture hofmann |
| farm |
| ih-interior studio |
| fe service |
| Intersport |
| private bosses |
| massage chair shop |
| AS physio team |
| vanBlue |
| vund |
| massage chair world |
| urbanbird |
| home friend24 |
| galaxus |
| Niko Finance Holding |
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
More relaxation for you and your friends/family: Refer a person of your choice and you and your friend will receive a 15% discount for each successful referral.
Click here for more information.
Massage chairs excluded. This function is only available in Germany.
Ergonomic space saver with effective massage functions - The L-shaped massage rail, which is ideal for the human body, offers an extensive back massage that extends down to the hips
Lean back and relax with the deck chair function - Lean back with this model and really switch off
Extensive massage experience with air pressure, knocking and kneading functions - 3 professionally designed massage techniques help relieve exhaustion and pain. The leg and hip areas are massaged by air cushions that gently and rhythmically build up and relieve pressure.
Round off the experience with the Bluetooth surround sound speakers - For example, connect your smartphone to the armchair during the massage.
User friendly design - A matching side pocket for your smartphone is integrated in the armchair.
Easy handling - The control panel is located on the right side of the armchair and can be easily controlled and adjusted according to individual needs.
Choose between the automatic program or create your own program with the following manual functions:
- Kneading / swing massage
- Tapping / knot massage
- Fixed point massage
- Air pressure massage
- Waist warming function
- Reclining position
- Adjusting the massage area
- Adjusting the massage speed
Heat therapy & auto timer: The NAIPO 1900 massage chair offers light warmth on the back for a deeper massage and relaxation. Automatic switch-off after 15 minutes to protect the device from overheating and to prevent excessive massage.
Modern design, space-saving & easy assembly: The compact design of this massage chair is also ideal for smaller rooms and is particularly easy to assemble. The modern design stands out from comparable models.
Plus X Award, 2021, Pasithea Series, Awarded for "High Quality, Design, Ease of Use, Ergonomics, More information: https://plusxaward.de/portfolio/naipo-pasithea-series/
Specifications: Dimensions: 1160 (L) * 700 (W) * 1180 (H) mm. Model: 1900︱Rated frequency: 50/60 Hz︱Power consumption: 96 W︱Rated voltage: 220-240 V︱Usage time: 15min︱Total number of air cushions: 8︱Size: 116 * 70 * 118cm (standing position), 149 * 70 * 86cm ( Lying position) ︱Inner shoulder width: 42cm︱Seat width: 49cm︱Gross / net weight: 65/50 kg
Suggestions:
1. The massage chair will massage your acupuncture points with a deep kneading massage. It is perfectly normal for the massage to appear a little strong the first time you use it. We recommend that you start with the lowest massage level and get used to the massage first before increasing the level.
2. The recommended massage duration is 15-20 minutes. To avoid overuse, you should not use the armchair more than 3 times a day.
3. Please use the armchair as indicated in the operating instructions and not otherwise in order to avoid potential damage.
4. The heating temperature of the chair is 35-40 ℃ and is not the main function of the chair. It is used to improve your blood circulation during the massage. The temperature complies with international standards for safety and protection of the skin.
Shipping information
* Please note that these are bulky goods and that delivery is free curbside.
* Please ensure that the delivery address and telephone number given when ordering is correct and that the recipient can be reached on the day of delivery.
* This massage chair needs to be assembled. You can assemble the chair using the instruction manual or contact us for the assembly video.
Notes
* If the address has a time limit for a large truck, please indicate this during the call.
* Delivery to a post office is not supported. Delivery is not possible on weekends and public holidays.
* If the product cannot be successfully delivered due to the customer, the customer will be responsible for freight charges and the possible 15% - 35% restocking fees.
NAIPO is known from
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
Other customers also bought
Recently viewed
20+ exhibitions.
live testing.
Test NAIPO® massage chairs and massage devices at a location near you before you buy.
Show locations near me
Do you know a suitable location that is ideal for NAIPO® armchairs?
Then apply here as a partner
Customer questions and answers
Ask a question-
Where can you see the armchair?
Click on the "Live Test" bar above to book a viewing appointment in one of our showrooms.
-
Is assembly easy for this model?
The armchair can easily be assembled within a very short time without prior or specialist knowledge. We have short assembly videos on YouTube for each model. MGC-1900 Link: https://youtu.be/HPsj8xgZJLA
-
Is delivery free of charge?
Dear customer,
standard curbside delivery is free within Germany and the UK. A premium delivery free place of use costs 79€.
Sincerely yours,
Must buy support -
Why bluetooth
The armchair has speakers in the head area, which you can use to play music and other audio content with Bluetooth during the massage.
-
I would like to buy the armchair, but I would like to know in advance what the total price will be - including the delivery costs. Thank you for your information
You can see our shipping costs on the offer page in the field "Shipping - Payment - Contact - Revocation". If you order 2-man handling for your delivery, € 79,00 will be added to the purchase price. Otherwise the offer price corresponds to the total price.
-
Hello, does this massage chair also have a neck massage function?
Unfortunately, this model does not have a neck massage function due to its price range. The most popular model with a neck massage function is the MGC-A350.
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I am 2m tall. Is this massage chair still suitable for me?
The MGC-1900 is suitable up to a size of 1.80m.
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What is not quite clear in your video, when you use the reclining function, do the leg supports go all the way up? How far can the chair be disassembled?
Dear Customer,
Thank you for your interest in our products. The position of the backrest can be freely adjusted backwards. The foot part, however, is only moved in a fixed position in relation to the backrest. The armchair comes in 2 parts. Building outside of it serves no further function apart from better stowage.
With kind regards,
Your Naipo customer service -
Can you deliver this massage chair to Nesseber, Bulgaria? And what does it cost? Greetings
Dear Customer,
Thank you very much for your interest in our products. It is possible to send our products to Bulgaria. The shipping costs for the models are as follows: Massage chair models 1900, A350: 79€.
With kind regards,
Your Naipo customer service -
Can you turn the footboard?
Dear customer,
Unfortunately, it is not possible to adjust the foot part vertically due to the anchoring.With kind regards,
Your must-buy customer service -
Bonjour, les dimensions exacte concernant le fauteuil massant 1900 car sur your cite 2 dimensions diffèrent et gravite zero. Thank you for your response
Hello,
The exact dimensions of the armchair de massage 1900:
Position assis : 116*70*118 cm
Overall position : 149*70*86 cm
Larger interior of the epaules : 42cm
Larger you win : 49cm
cordially -
Bonjour, Ce fauteuil est-il adapted for un persons de 86 ans ? Le massage n'est-il pas un little continued ?
Dear customer,
the massage chair's intensity is adjustable with an intensity pad:
https://www.naipo.de/products/naipo-a350-massagesessel-intensitatspolster-3-schichten-sitzauflage-um-intensitat-anzupassen-braun?_pos=2&_sid=93292b150&_ss=r
But in terms of the usage for an elderly person, we would advise a visit by the physiologist.
Best regards
your Naipo customer service -
Je mesure 188m 100kg le fauteuil est il assez grand ? thank you
Dear customer,
this model may not be the right choice for you. We recommend model MGC-A350 (Model P).
Best Regards,
Must buy support