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NAIPO Relax Lounge - Innovation made in Hamburg.
Discover the NAIPO Relax Lounge: Nominated by the German Wellness Association for the Wellness Innovation Award 2023.
Enjoy an individualized full-body massage in one of our high-end NAIPO armchairs in Hamburg's Hafencity. The most modern functions await you, which come incredibly close to a real massage.
For example, we offer you 60 minutes for €29,99. This corresponds to €0,5 per minute.
For comparison: a conventional massage costs around €1-1,5 per minute.
Don't limit yourself to the usual activities like cinema or bar.
Expand your horizons with a whole new type of activity in Hamburg.
Right in HafenCity you can experience multi-award-winning NAIPO armchairs in a black room specially developed for relaxation.
10+ massage programs are waiting for you, which are based on deinen customize body.
You can also use a function developed by NASA®, which simulates a feeling of weightlessness that you can only experience in space.
You can round it all off by streaming your favorite series on a large flat screen.
Feel at home.
Enjoy the massage or extend it even further and stream your content on the TV.
NAIPO has already received several awards.
A new sense of relaxation meets state-of-the-art technology.
Control everything with the integrated NAIPO tablet.
The Relax Lounge is completely darkened and designed as a black room.
Details such as selected designer lamps and sound insulation complement the ambience.
"Just super cool and something different. I love being there with my girlfriend.🥰😍" - Glory
"A great feeling. Can really replace a visit to the masseur 👍🏼" -Tom
"Incredibly good. Something completely new. The price, the ambience. Everything fits here." - Jelle
The NAIPO Relax Lounge is ideal for in between.
You can also charge your smartphone during your stay.
Am Grasbrookpark 1, 20457 Hamburg
Directly at the exit of the U4 Überseequartier.
Is there something like this in Düsseldorf?
Good day,
Thank you for your interest in our lounge, here you can find all our standard locations: https://www.naipo.de/pages/store-locator
best regards,
Do the chairs have a kg limit or are they a bit wider so that overweight people can use them?
Good day
As long as the weight does not exceed 100 kg, there should be no problem with any of our massage chairs.
best regards,
Hello, up to how many hours/days in advance can you cancel a booked appointment?
Dear Customer,
It is best to call our store on 04088369018 to discuss your appointment request.
Sincerely yours,
Hello, If I book 2 minutes for 60 people, will we have the room to ourselves? Best regards
Hi
Exactly, there is always a private room for each booking.
VG
In the booking selection it says max 4 people, in the Q&As it says max 3… are 4 people now possible in the lounge?
We have officially opened our new lounge two weeks ago. We now offer a lounge with a maximum capacity of 4 people and also a lounge with a maximum capacity of 2 people.
VG
Hello, are children aged 12 and 17 allowed to come along?
Hi
Ages between 12 and 17 should not be a problem.
VG
Hello, I had booked an appointment for Friday at 13:30-14:30 p.m. However, I have not received a booking confirmation or anything similar.
Please check your spam folder to see if you have received an email there. If you have any further questions, please feel free to call our store: +49 4088369018.
How many people can we come with?
Hey,
the lounge can accommodate a maximum of 4x people per booking. However, you can, for example, only book for one or two people - the second or third place then remains free so that privacy can be maintained.
You can select the number of people and the desired time in our booking widget.
VG
Hi, tell me, are you allowed to bring food and drink into the room?
Hey,
Eating is generally not permitted in the lounge.
Drinks can be purchased on site for the lounge, but for hygiene and safety reasons for the user they may never be consumed in the NAIPO chair.
In each lounge there is a side table on which the drinks are placed.
Relaxed greetings
Hello, We have booked an appointment with you this evening. Is it possible to take a dog with you?
Hi
Yes, that is possible. However, your dog cannot go into the lounge for hygiene reasons. In this case he would have to stay on the area. If necessary, please call us again: 040 88369018
see you later!
Hello dear Naipo team! Is there a weight limit to use the lounge?
Hi
The maximum weight for a NAIPO armchair in the Relax Lounge is 130kg.
VG
Hello,…can I also buy vouchers from you without a fixed date?
Yes, there are now gift vouchers available both on site at the Hafencity location and of course online as a digital voucher. :)
Hello, You can also buy vouchers without a fixed date for the lounge. Unfortunately, I don't know in advance when my brother will be in Hamburg and when we can find an appointment.
Hi
yes, you can now buy vouchers at the Hafencity location. Also available as a digital voucher directly on naipo.de :)
We will respond within 30 minutes.
