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NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Image: David Eberst, Co-Founder Mustbuy GmbH
(NAIPO is a brand of Mustbuy GmbH)
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Our mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
This is how you can reach our customer service: support@mustbuy.eu
Press inquiries: pr@mustbuy.eu
Telephone number: 040 88369018
NAIPO is a trademark of Mustbuy GmbH
USt-IdNr .: DE 294746007 registered in the commercial register of the district court Hamburg
Commercial register number - Part B of the commercial register - 156091
Any Questions? We're here to help! Just contact us at support@mustbuy.eu or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items.
We cannot offer a service for such items.
For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):
- Please note that currently only NAIPO® massage chair to be sold on amazon. Pay attention to the seller "MUSTBUY" or our second brand "ASPRIA".
You may find attractive financing options on Amazon!
Use the links below to view the massage chairs on amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original massage devices from NAIPO® will not distributed on amazon!
| otto.de |
| mediamarkt |
| cdiscount.fr |
| kaufland.de |
| stroeh.de |
| cw-mobile.de |
| The Nail Fairy |
| hkortho.shop |
| staedtler-mediamarketing.de |
| profitec-gmbh.de |
| bright way |
| bioproduct |
| amacom |
| furniture store coburg / furniture hofmann |
| farm |
| ih-interior studio |
| fe service |
| Intersport |
| private bosses |
| massage chair shop |
| AS physio team |
| vanBlue |
| vund |
| massage chair world |
| urbanbird |
| home friend24 |
| galaxus |
| Niko Finance Holding |
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
More relaxation for you and your friends/family: Refer a person of your choice and you and your friend will receive a 15% discount for each successful referral.
Click here for more information.
Massage chairs excluded. This function is only available in Germany.
NAIPO MGC-A350B-C Shiatsu Zero Gravity office massage chair
Real full body massage: The MGC-A350B-C offers a liberating and relaxing massage experience with professional massage techniques such as shiatsu, kneading, tapping and air pressure. You can switch between 12 programs in automatic mode and personalize your massage in manual mode.
Maximum relaxation according to your wishes: The massage chair is fully adjustable with 11 shoulder positions, 2 zero-gravity positions, 5 speed levels, 6 automatic time settings, 3 selectable roller movements (full body/upper body/fixed point) and 3 air pressure intensities. In addition, the air pressure on the arms and legs can be adjusted separately.
Massage therapy at work: Bluetooth speakers and 3D surround sound support long-range connections. Play audio content with your smartphone and turn the device into an oasis of relaxation.
Relaxation at the push of a button: From pleasant relaxation to a full-body deep massage, the massage chair offers you everything. An easy-to-access control panel is housed in the left armrest and the multifunctional remote control with LCD display is mounted in the right armrest for your convenience.
Modern & fashionable design: The stylish design of the massage chair is suitable for any indoor environment. The outer shell comes in a subtle gray main color, while the interior features faux leather with earthy brown tones. The detachable head pad is adorned with diamond patterns. The beautiful mood lamps in a cool tone sit on both sides of the armchair and give the model a simple but luxurious appearance.
Product Information
The NAIPO MGC-A350B-C high-quality massage chair is equipped with bionic designed professional massage rollers. The multi-part mechanism simulates a real SPA point massage, neck and shoulder kneading, waist and back massage. Fully adjustable therapy methods with adjustable leg module for your home. Rhythmic air pressure movements promote blood circulation and increase the oxygen level. The massage chair offers a human-like massage experience from neck to buttocks and is the perfect gift for your health and the health of your family.
Attention to detail:
- Massage Points - And Options
Heat function︱11selectable shoulder points︱2zero-gravity positions︱3 roller intensities︱3 massage roller widths︱5 speed levels︱3 adjustable roller movements (total/upper body/fixed) ︱3 air pressure intensities (separate air pressure for arms and legs)
- 12 auto massage options
Various massage techniques, such as shiatsu, kneading, hitting, tapping kneading, tapping, air pressure, stretching and hot stones (heated)
- 3D surround sound Bluetooth speaker
- Ice blue LED atmosphere light
- hotkey
- USB port + mobile phone tray
NAIPO is known from
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
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Customer questions and answers
Ask a question-
Hello I would like to order the NAIPO Shiatsu massage chair with heat function, Zero Gravity, without footrest, black. The massage chair is intended for my employees to relax in between. I estimate that this massage chair would be used several times a day (think 15-20 times a 20 min.) Questions: - Is this massage chair suitable for such a load or what is the expected service life with such a load? - Are there spare/wearing parts to buy if needed?
Dear Kyriakos Mastrantonis,
- Is this massage chair suitable for such a load or what is the expected service life with such a load?
Answer: Yes! If you encounter any errors, you can contact our technical support. In this case, please note whether there is still a statutory warranty. You can also extend the 2-year warranty with an extra warranty with NAIPO-Protect.
- Are there spare/wearing parts to buy if needed?Answer: In the event of errors, the process is roughly summarized as follows:
1. You send a description of the error including a video to: support@mustbuy.eu 2. Our support looks at it and forwards it to our technicians
3. If necessary, send the device in and it will be repaired. If the part is not currently in stock, it will be sent from our factory to Hamburg.
4. If necessary, you will receive a replacement or your repaired armchair. We would let you know beforehand how long the repair will take.
BG
Support
-
Hello, what is its weight, please?
Dear customer,
the model:A350-C has a total weight of 88 kilograms. Thank you for your interest in our product.Best Regards
your Naipo customer service