NAIPO applies as one of the leading providers in the field of "at-home massagers".
Forbes on NAIPO:
Since the development of the first products in Hamburg and Shenzhen, the steadily growing range is now offered in more than 25+ countries worldwide.
In 2020 we opened the first showroom in Hamburg's Hafencity.
Our products have been available at 2021+ locations since 20.
Our vision
"Making the benefits of a daily massage accessible to anyone, anytime, anywhere. "
With our innovative developments, we want to make the advantages of massages accessible to everyone, regardless of time and place.
Our mission
We focus on the methods of traditional and contemporary massage therapy, which we implement in our products using the latest technology.
It also plays a Commitment to the environment an important role. That is why we always try to offset our CO2 emissions.
This will be done with "Blue Planet Certificate" implemented by Naturefund.
NAIPO is known from among others
- Grammy Awards
- Business Insider
- Frankfurter Allgemeine
- Woman's Health
- RTL
- Rolling Stone Magazine
Address: Am Grasbrookpark 1, 20457 Hamburg
How to reach our customer service: service@naipo.de
Telephone number: +49 (0) 40 57199390 /
49 + (0) 40 88369018
NAIPO is a brand of Alsterwell GmbH
VAT ID No.: DE354576441 registered in the commercial register of the Hamburg District Court
commercial register number HRB 175774
Any Questions? We're here to help! Just contact us at service@naipo.de or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).
Your shipping costs and delivery times:
Payment options at NAIPO:
We offer you various convenient payment options so that you can complete your order easily:
- Bank transfer in advance (advance payment)
- Credit card (VISA / Maestro / Mastercard / Amex)
- PayPal
- Google Pay
- PayPal Express
- Klarna (Instalment purchase, immediate payment, purchase on account)
- iDeal
- SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"
Shipping costs and delivery times for massage chairs:
📍 Germany:
- Standard curbside delivery (4-7 days delivery time) = Free
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.
📍 Switzerland:
-
Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.
📍 Belgium, Luxembourg, Netherlands:
- Standard curbside delivery (4-15 days delivery time): €99 - €199*
-
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.
📍 EU countries:
-
Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.
For small massage devices
📍 Germany
- Standard Delivery
- Cost: Free
- Delivery time: 2-5 days
📍 EU countries
- Costs: from €6.99
- Delivery time: 3-7 days
For "FRIENDS OF NAIPO" products
📍 Germany, France, Italy, Spain, Denmark, Netherlands, Sweden
- Cost: € 7.99
- Delivery time: 3-7 days
Please note that delivery times are subject to change. For further questions please do not hesitate to contact us!
Unfortunately, in the past we have often received warranty requests for counterfeit and/or unauthorized NAIPO® items.
We cannot offer a service for such items.
For this reason, we have decided to keep a list of all authorized dealers (as of May 31.05.2022, XNUMX):
- Please note that currently only NAIPO® massage chair sold on Amazon. Look for the seller "Alsterwell GmbH" or our second brand "ASPRIA".
You may find attractive financing options on Amazon!
Use the links below to view the massage chairs on amazon:
amazon.de
amazon.fr
amazon.it
amazon.es
amazon.co.uk
Original massage devices from NAIPO® will not distributed on amazon!
otto.de |
mediamarkt |
cdiscount.fr |
kaufland.de |
stroeh.de |
cw-mobile.de |
The Nail Fairy |
hkortho.shop |
staedtler-mediamarketing.de |
profitec-gmbh.de |
bright way |
bioproduct |
amacom |
furniture store coburg / furniture hofmann |
farm |
ih-interior studio |
fe service |
Intersport |
private bosses |
massage chair shop |
AS physio team |
vanBlue |
vund |
massage chair world |
urbanbird |
home friend24 |
galaxus |
Niko Finance Holding |
WHAT MEANS INCL. CLIMATE PROTECTION CONTRIBUTION?
We at NAIPO strive to make a contribution to climate protection as follows, without incurring any extra costs for our customers:
-
No unnecessary packaging waste and still optimally protected products: Almost all orders are shipped without unnecessary outer box, as we use extra strong packaging material for all items.
The products are thus adequately protected and large amounts of extra packaging can be saved. -
Planting trees: We at NAIPO continue to make a voluntary contribution to climate protection in the form of the "Blue Planet Certificate". The Blue Planet Certificate is part of Naturefund.
Naturefund buys land for nature to preserve habitat for diversity of species. In the course of climate change, Naturefund is increasingly buying and reforesting forests.
Naturefund's climate protection projects have received several awards and are supported by the Federal Ministry for Economic Cooperation and Development and the German Environmental Aid.
With the Blue Planet Certificate we commit ourselves to support climate projects.
These include, for example, the afforestation of the Andes in Bolivia or the afforestation of the Green Climate Bridge in Costa Rica.
We pay a monthly fee for this.
In this way, each order is covered proportionately.
In addition, our number of planted trees increases monthly, which means that the CO2 balance improves overall every month.
More info about the Blue Planet Certificate: click here
More relaxation for you and your friends/family: Refer a person of your choice and you and your friend will receive a 15% discount for each successful referral.
Click here for more information.
Massage chairs excluded. This function is only available in Germany.
- Simple coin operation, easy & simple: Expand your sales opportunities by investing in this little compact beast. Put it in a waiting room, foyer, or other space, connect it to a power source and let the device do its work.
-
6-wheel massage unit with lying function: 20 minutes of automatic massage includes classic massage techniques such as kneading, tapping, Shiatsu, and synchronization. The massage heads move up and down from neck to waist for a full body massage. Helps relieve muscle fatigue and improve circulation.
- Robust construction & double security system: A perfect combination of luxury and durability, this commercial massage chair is equipped with a 3-stage lock for 3-fold security. Ideal for nail salons, hotels, clinics, or restaurants.
- Compact design, suitable for small & large areas and mobile: Dimensions 68 * 87 * 65cm. Compact design with automats integrated in the massage chair, offers safe & comfortable options for your customers while at the same time saving space.
- Specifications: The M15 model is made of high quality imitation leather, PPC panel, and steel. Nominal frequency: 50/60 Hz︱Energy consumption: 190W︱nominal voltage: 220-240V︱Usage time: 20 minutes︱Model dimensions: 68 * 87 * 65 cm (standing), 131 * 87 * 127 cm (extended) ︱Gross / net weight: 110 / 92 kg
delivery Policy
* This massage chair is delivered on a pallet. Please leave us your mobile number. After placing your order, we will contact you to confirm the address before we deliver the product.
* At least two adults are required to carry the boxes.
Notes
* If the address has a time limit for a large truck, please indicate this during the call.
* This model is not part of the "Pasithea Series"
* Delivery to a post office is not supported. Delivery is not possible on weekends and public holidays.
* If the product cannot be successfully delivered due to the customer, the customer will be responsible for freight charges and the possible 15% - 35% restocking fees.
NAIPO is known from
NAIPO® Audio Experience.
Bonus: relaxation for the head.
The ideal extension for every NAIPO® product.
Relaxed sounds and music.
Developed in cooperation with German producers.
Available on all streaming platforms like Spotify® and Apple Music®.
Also available as an exclusive download with high-end quality.
Recently viewed
20+ exhibitions.
live testing.
Test NAIPO® massage chairs and massage devices at a location near you before you buy.
Show locations near me
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Then apply here as a partner
Customer questions and answers
Ask a question-
Hello, Is there one with a card reader? No one has coins on hand anymore. And do you deliver to Switzerland? Best regards
Good day,
Thank you for your inquiry. Currently we do not have any massage devices with card readers.
We also deliver our massage chairs to Switzerland.
With kind regards,
Mustbuy customer support -
What coins can you give in the machine?
You can put € 1 and € 2 coins in the massage chair.
-
Salut je suis a Djibouti et je voulais acheter la fauteuil massage du model commerciale. Ma question est es-que vous pouviez livre hor UE.
Dear customer,
unfortunately we only ship our goods with the EU and UK.
Best Regards,
Must buy support