Development and Quality – NAIPO Development and quality
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Development & Quality

We develop in Hamburg and Shenzhen in close collaboration. Insights from the NAIPO Wellness Club Hamburg go directly back to the design and firmware – processed by teams in Hamburg and in our Engineering Hub ShenzhenA German-Chinese team ensures that each generation becomes noticeably better.

Hamburg · Main location

Product concepts, ergonomics, and software tuning are developed in Hamburg. The five private lounges with ten armchairs provide us with data from real-life situations. Evaluation and testing take place on-site and are then translated into prototypes and production modifications in close collaboration with Shenzhen.

  • Product development, UX and testing
  • Data from Relax Lounges, error logs and feedback
  • Series release together with Shenzhen

Shenzhen Engineering Hub

Mechanical, electronic, and manufacturing development are located in Shenzhen. Prototypes, test benches, and firmware builds are created here on a daily basis. Input from Hamburg is quickly implemented, validated, and fed back to Hamburg.

  • Mechanical and electronic prototyping
  • Firmware fine-tuning and program development
  • Qualification of supplier parts and manufacturing processes

Endurance test in everyday life

Our Relax Lounges in Hamburg are a test laboratory under real-life conditions. Ten massage chairs are located in five private lounges, which are booked almost continuously every day from 11 a.m. to 21 p.m. Each chair thus reaches over 2.400 hours of usage per year – more than that 15 times of a typical home use. We identify weaknesses early and continuously improve the models.

5Private Lounges
10Chair in continuous use
2.400+Hours per chair per year
15 ×more than home use

Continuous improvement

We read error codes, analyze wear, and adjust components and software. Results from Hamburg and Shenzhen are compiled and integrated into production as generation updates.

Noise reduction

Revised bearings and motor driver curves for quieter sessions in the living room.

Upholstery durability

Optimized carrier fabrics and seams in high-stress areas.

Program tuning

Fine-tune pressure, speed and sequences for natural massage progressions.

License and technology partners

Our technology is also incorporated into chairs offered under other brands. For end customers, this means proven technology and broad parts availability.

  • Technology Licensing for Partners
  • Common platform with customer-specific variants
  • Improvements roll out platform-wide

Team and financing

A German-Chinese team is working across locations in Hamburg and Shenzhen. Investor funds are being used for test benches, telemetry, and service to ensure improvements can be brought into production more quickly.

1000+Hours of continuous testing per quarter
2–3Generation updates per year
2Locations Hamburg and Shenzhen