Shipping and Returns

Any Questions? We're here to help! Just contact us at service@naipo.de or call us at +49 040 57199390 (Mon-Fri, 11:00 a.m. - 17:00 p.m.).

Your shipping costs and delivery times:

We offer you various convenient payment options so that you can complete your order easily:

Bank transfer in advance (advance payment)
Credit card (VISA / Maestro / Mastercard / Amex)
PayPal
Google Pay
PayPal Express
Klarna (Instalment purchase, immediate payment, purchase on account)
iDeal
SplitIt (Instalment purchase via credit card without interest) "Monthly credit card payments. Without interest/fees*"

📍 Germany:

Standard curbside delivery (4-7 days delivery time) = Free
Premium shipping to the place of use including assembly service (4-15 days delivery time): €99 - €499*
*The final price for premium shipping is calculated at checkout and depends on the model and delivery location.

📍 Switzerland:

Standard curbside delivery (2-3 weeks delivery time*): €99 - €299*
*The final price for premium delivery will be calculated at checkout. It depends on the model and delivery location. Customs clearance may delay delivery time by one week.

📍 Belgium, Luxembourg, Netherlands:

Standard curbside delivery (4-15 days delivery time): €99 - €199*
Premium shipping to the place of use including assembly service (4-15 days delivery time): €199 - €499*
*The final delivery price is calculated at checkout and depends on the model and delivery location.

📍 EU countries:

Standard curbside delivery (4-15 days delivery time): €99 - €299*
*The final price for Premium Delivery is calculated at checkout and depends on the model and delivery location.

For small massage devices

📍 Germany