Suitable products and services for calmconcept
A well-timed, moist wipe leaves a lasting impression. The only question: warm or cold? This guide shows you which wipe is needed for which occasion and how to use it. CalmConcept by NAIPO Both are delivered: hot at the touch of a button, cold with ice cubes.
When the warm cloth is appropriate
Warmth is always welcome when someone arrives. After a walk in November. After a trek through the rain. Cold hands, a warm, damp cloth, and the day outdoors is complete. That's exactly what the Warm towel dispenser The cloth at the touch of a button, without a kettle, without waiting.
Before a meal, the warm towel has its designated place. Clean your hands, take a quick breath, then the meal begins. This works just as well at the dining table as at the bar.
And in the evening? Dim the lights, sit down, wrap a warm cloth around your face or neck. It feels good and marks the end of the workday. In the colder months, this quickly becomes a habit that no one wants to give up.
And for relaxing on the weekend? Sofa, tea, a warm towel. That's all you need for a quiet afternoon.
When the cold hand wins
In summer, the situation changes. At 30 degrees Celsius, a cold cloth is the better gift. Neck, forehead, wrists. It refreshes instantly and takes less than two minutes.
Suitable products and services for calmconcept
The same applies after sports or exertion. After a run, after training, after carrying a moving box up to the fourth floor: a cold cloth, a brief moment, then you can continue.
Cold compresses work even in between other activities. After a long day at your desk, a cold cloth makes you feel refreshed. And in a hot waiting area, it's the gesture that transforms waiting into a welcoming experience.
The dispenser requires no modifications. Just add ice cubes, and you're done. One device, two temperatures, usable all year round.
The fragrance to go with it
An unscented towel is practical. A scented towel is a ritual. CalmConcept can be combined with essential oils, and that's precisely what makes the difference between service and a gesture.
The fragrance should suit the occasion. Fresh and light with a cold scarf in summer. Warmer and softer with a warm scarf in winter. The only important thing is to remain subtle. The scarf should complement the experience, not overpower it. Anyone who has ever been handed a scented scarf immediately understands why a simple gesture becomes a small ritual.
Occasions at Home
Welcoming guests: Take their coat, offer a warm towel, let them arrive. A greeting that works without many words.
At dinner, a cloth should be used before the first course. With finger food, it should also be used afterward, because spare ribs and paper napkins don't make a fair contest.
And what about the beauty routine? A warm cloth for the face in the morning, another one in the evening. No promises, no miracles. Simply a good start to the day and a calming end, the same every day, pleasant every day.
Occasions in the company
In a restaurant, a towel complements the service: warm before the meal, cold in the height of summer. In a hotel, it's appropriate at check-in—a warm towel after a long journey, signifying arrival. In a gym, a cold towel awaits at reception after a workout. And in a doctor's waiting room, it's a thoughtful gesture, not part of the treatment itself.
Hygiene is taken care of. The dispenser works with Disposable paper towel rollsEach guest receives a fresh towel.
That this works in everyday life is not just theory. CalmConcept has been tested in real-world operation in Hamburg's HafenCity for over two years. Not in a laboratory, but with real guests, day after day.
Frequently asked questions
Can the hot wipe dispenser also dispense cold wipes?
Yes. With ice cubes, it delivers cold towels, no adjustments required. Warm towels remain the standard: press a button, remove a towel.
Which wipes go in the dispenser?
Disposable towel rolls made from natural plant fibers. Each towel comes fresh off the roll, one for each guest.
Where can I test CalmConcept live?
The dispenser is in daily operation at the NAIPO Store, Am Grasbrookpark 1 in Hamburg. You can find all the information about visiting at [website address]. Experience it live in HafenCity.
Suitable products and services for calmconcept
By the NAIPO editorial team Massage and product experts from Hamburg
Product experts, service technicians and massage enthusiasts from Alsterwell GmbH — specializing in massage technology for over a decade, with its own workshop and showrooms for test sitting.
Reviewed by David Eberst, co-founder of NAIPO
