What is the NAIPO Relax Lounge in Hamburg?

The NAIPO Relax Lounge is a place for massage and relaxation in Hamburg's HafenCity, located at Am Grasbrookpark 1. You book an appointment online, take a seat in a top-of-the-line NAIPO massage chair, and have the room to yourself. The massage is not performed by hand, but rather from the chair. A 30-minute session in the open area costs €15, while a private room starts at €24,99.

The Relax Lounge is therefore two things at once: a bookable relaxation option in the heart of Hamburg and a showroom where the same armchairs can be tested at leisure before making a purchase decision. Those who simply want a break can book a break. Those looking for an armchair for their living room can sit here and try it out for as long as they like.

Address and location

The Relax Lounge is located at Am Grasbrookpark 1, 20457 Hamburg, right next to Grasbrookpark in HafenCity. The Überseequartier and the Elbphilharmonie are just a few minutes' walk away. It's a short walk whether you're coming from the Überseequartier, a concert, or the park itself.

This makes the lounge a stopover rather than an excursion: after a meeting, during lunch, before an evening appointment. The guide explains exactly how a visit to HafenCity works. Massage in HafenCity.

What awaits you in the private space

Each private room is enclosed and air-conditioned. You control the temperature and lighting yourself via a tablet. You can also use the same tablet to contact reception via chat and order drinks without getting up or encountering anyone.

You remain fully clothed. There's no changing, no oil, no preparation. You arrive, take a seat, select your program, and are undisturbed for the booked time. The chairs have an integrated aromatherapy system, which is why the cabins are structurally enclosed: this prevents the scents from mixing throughout the entire space.

Relax Lounge Light: the open version

Not every visit requires a private room. Relax Lounge Light This is the open area with the same armchairs, but without a private door. 30 minutes cost 15 euros for one person, 20 euros for two.

This is the most affordable option and the right one if the armchair is more important to you than the room around it. If you're unsure, start with the lighter version and choose the private room next time.

How much a visit costs

• Relax Lounge Light, 30 minutes: 15 euros for one person, 20 euros for two.
• Private room, 30 minutes: from 24,99 euros.
• Private room, 1 hour: From €29,99 for one person, €59,99 for two.
• Private room, 1,5 hours: from 50 euros.
• Private room, 2 hours: From 60 euros up to 160 euros for four people.
• NAIPO Card: 5 appointments of 1 hour each for 120 euros, 10 appointments for 220 euros. That's 24 or 22 euros per visit, respectively.

All times and variations are listed in the overview. relax loungeBookings are made online with appointment selection, not by telephone.

The Relax Lounge as a gift

You can give an appointment as a gift without specifying it. digital gift voucher It's available immediately and starts at €29,99 for one hour for one person. Gift vouchers are available from €10. Those who prefer a physical voucher should take the... physical voucher in limited design from 29,99 euros.

The recipient books their appointment themselves, whenever it suits them. You don't have to guess at someone else's calendar. The guide explains which option is best for which occasion. Gift idea Hamburg.

Corporate fitness and partners

The Relax Lounge is a partner of Wellpass, Urban Sports Club, Hansefit, and Classpass. Those with company memberships of these services can use them here. For many who work in HafenCity, it's the quickest way to relax in an armchair.

Showroom and lounge in one

These same rooms also serve as a test environment. Each station is equipped with a tablet containing a digital catalog, allowing users to learn about the technology, specifications, and functionality of the chairs while seated. Expert advice is available on-site, but there is no pressure to buy.

That's the difference compared to a traditional furniture store: Instead of two minutes of test sitting in the showroom, you sit for a full hour in a quiet room. Anyone wanting to know which models are available can find them in the overview. massage chair.

Many techniques from our massage knowledge are also mastered massage chairKneading, tapping, and shiatsu at the touch of a button, anytime at home. This guide clarifies whether a massage chair can replace a professional massage. Can a massage chair replace a massage?The step-by-step process for a visit is described in the Relax Lounge Guide.

Frequently asked questions

Is the NAIPO Relax Lounge a spa?

No. A spa operates with staff, pools, and treatments. A relaxation lounge uses massage chairs in private rooms. You stay clothed and don't need to prepare. It's less effort and takes less time, but it's also something different.

Is there a therapist offering massages there?

No, a therapist is not involved. The massage is performed by a top-of-the-line NAIPO massage chair. This is not a substitute for physiotherapy. For medical conditions, you should consult a doctor or physiotherapist.

How do I book an appointment?

Online, with appointment selection. You can see in advance when something is available and book accordingly. Spontaneously for tonight or planned for next week. No phone call necessary.

What is the cost of the cheapest visit?

15 euros for 30 minutes in the Relax Lounge Light, the open area. The cheapest private room starts at 24,99 euros for 30 minutes.

Can I come as a pair?

Yes. The private option is available for up to four people, the open area for two. One hour for two people in a private room costs €59,99.

Do I need to bring anything?

No. You stay fully clothed, don't need any special clothing or advance planning. You order drinks in the private room via tablet.

Can I buy a massage chair there?

Testing is possible, and advice is also available. The lounge also serves as a showroom for the NAIPO models. However, booking an appointment does not obligate you to anything.