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A broken massage chair is often a challenge, but not a cause for concern. In many cases there can be problems with the massage chair be remedied yourself. With the right equipment and parts, you can repair the chair and save the cost of expensive repairs.

If you cannot manage the repair yourself, you will also find a contact option at the end of this article.

Step-by-step instructions: Repair a massage chair yourself

Step 1: Familiarize yourself with the manufacturer's instruction manual and check which parts may be defective.

Step 2: Check if the drive belts are in good condition and if so, discard them immediately.

Step 3: Carefully remove any cover plates as heating plates or connectors may be hidden underneath.

Step 4: Check all screws and bolts for their condition and, if necessary, carefully drill out a seized screw.

Step 5: Switch off all connectors and electronic components and read the resistance of all components to identify possible sources of error (smartphones often help here).

Step 6: Test the function of each movement axis separately to find out where there is potential.

Step 7: If necessary, get special spare parts directly from the manufacturer of the massage chair - especially if they are only available there.


When repairing a massage chair, one should always remember that safety comes first. Therefore, one should first make sure that all electrical connections are properly disconnected before beginning the intervention.

First of all, it is advisable to read the manufacturer's operating instructions carefully to find out what the defective parts are. Once this has happened, check whether the drive belts are in order - if there is an irregularity, it is advisable to replace them immediately.

For further steps, any cover plates must be removed - however, care should be taken here because, depending on the massage chair, various devices may be hidden (such as heating plates or connectors). Then you check all the screws and bolts for their condition to prevent nasty surprises - if this results in a possibly seized screw, it must be carefully drilled out if necessary.

Once you have thoroughly examined the outer parts, it's on to the inner components - repairs are usually quite simple: All connectors and electronic components are switched off and the resistance of all components is read to identify possible sources of error.

To analyze the mechanical part, it is advisable to test the function of each movement axis separately and to determine which areas have potential.

Some massage chair models require special replacement parts, which can often only be obtained directly from the manufacturer - others require simple tools such as screwdrivers. Depending on which model you have, you have to prioritize accordingly - if in doubt, it is always advisable to contact the customer service of the respective model directly!

The following points must therefore be observed: Above all, observe safety regulations; close look at loops & belt loops; remove cover plates; test programs ; obtain any necessary spare parts; Read the instructions carefully and, of course, be patient and precise when working!

 

Contact details: Inquire about the repair of massage chairs



In any case, contact the support of your massage chair provider. 

It is always best to find out in advance whether such a service is offered at all. 

Unfortunately, many massage chair providers do not offer any service at all and this is not always clearly recognizable in advance.

NAIPO and ASPRIA massage chair users have it easy as they can simply contact the following email: support@mustbuy.eu

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FAQ Massage Chair

How does a massage chair work?

A massage chair uses a combination of motors and mechanisms built into the chair to simulate massage techniques. Sensors and programs adapt the massage to the user's body shape and size to ensure targeted treatment.

What types of massage chairs are there?

There are different types of massage chairs, including:

Traditional massage chairs
Zero gravity massage chair
Shiatsu massage chair
3D and 4D massage chairs
Air pressure massage chair

What are the possible benefits of massage chairs?

Massage chairs offer numerous advantages, such as:

- Relief of muscle tension and pain
- Improve blood circulation
Reducing stress and promoting relaxation
- Improve sleep quality
Support regeneration after training

How often should you use a massage chair?

It is recommended to use a massage chair regularly, but not to overdo it. Using it for 15-30 minutes a day may be enough. It is important to listen to your body and adjust your use accordingly.

Are massage chairs suitable for everyone?

Massage chairs are generally safe for most people, however people with certain health conditions such as heart problems, skin conditions or pregnancy should consult a doctor before using.

How much does a massage chair cost?

Prices for massage chairs vary greatly depending on the brand, model and features offered. Basic models start at around 500 euros, while high-end models can cost several thousand euros.

How do you care for and clean a massage chair?

Maintaining and cleaning a massage chair includes wiping it down regularly with a soft, damp cloth to remove dust and dirt. Avoid using harsh cleaning products and be sure to follow the manufacturer's instructions.

Where can you buy massage chairs?

Massage chairs can be purchased in furniture stores, specialty wellness and health product stores, and online on various platforms. It is advisable to read reviews and possibly try the chair before purchasing.

Can you adjust a massage chair manually?

Yes, many massage chairs offer the option of using both automatic programs and making manual settings to customize the massage.

Are there mobile or portable massage chairs?

There are also portable massage seat pads that can be placed on regular chairs. These offer some flexibility and are a more cost-effective alternative to permanently installed massage chairs.

Which massage techniques can massage chairs simulate?

Massage chairs can simulate a variety of techniques, including kneading, tapping, rolling, shiatsu, compression and vibration. Some models combine multiple techniques for a comprehensive massage experience.

Are there massage chairs with integrated music or aromatherapy?

Yes, some high-end massage chairs offer built-in speakers for music therapy or even aromatherapy options where soothing scents are released during the massage to deepen relaxation.

How do I integrate a massage chair stylishly into my living room?

Modern massage chairs are often available in a variety of designs and colors, allowing them to blend seamlessly into the decor of a living room. Some models even offer the option of making them look like a regular armchair when not in use.